Privacy Policy

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At Bombat Masala, we are committed to ensuring that we comply with our obligations under the Australian Privacy Principles governed by the Privacy Act 1988. We are committed to protecting the privacy of all our patrons and visitors to our website, including all visitors who access the Website or service through any mobile application or other platform or device. 

By visiting and/or using services available on the website, you agree and, where required, you consent to the collection, use, storage, disclosure and transfer of your information as set out in this policy.

When you transact with Bombat Masala, you consent to us using your personal information for direct marketing purposes to communicate with you by phone, email, social media or SMS and, if you use our mobile application, via push notification, to tell you about offers, updates and our products and services that may be of interest to you.

This Privacy Policy outlines:

• What information is collected.
• How your information is used.
• How your information is stored.
• How you may access and correct your personal information; and
• How you may make a complaint regarding a breach of the Australian Privacy Principles.

What information we collect

When you lodge an enquiry or make a booking with us, we require you to provide certain relevant personal information to enable us to service your request, complete any business transaction, or comply with the law. When you call us, we may also monitor or record telephone calls for staff training and quality maintenance purposes, or to verify discussions which take place. This information includes, but is not limited to, details such as your name, your contact details, your requirements and relevant company, business and financial information.  We may not be able to provide products or services if you do not supply the information requested.

When you use our website, information such as the URL, browser and IP address that you are using will automatically be recorded. This data is utilised to improve the services of Restaurant and does not include any personally identifying information.  We will not retain any such information unless you submit that information for membership related or other transactional purposes.

Cookies store information about your use of the site which may be used by us to identify you, and otherwise enable the efficient use of the website.

This policy does not apply to other websites which you access by using a link from our website if applicable. The content and privacy policies of other websites are the responsibilities of their owners.

How we use your information

Information collected from you is used by Bombat Masala to enable relevant services or information to be provided to you. Your information may also be used for other purposes, such as research, staff training, policy development, planning or for supply to third party service providers such as address for delivery of our services. 

You may occasionally receive email, other updates and/pr marketing material from us about new information, products or services offered by Bombat Masala, or any of its related companies or business partners, along with newsletters and any noteworthy changes to the website. However, you may unsubscribe and opt out from receiving these messages at any time by contacting us.

By making a booking, you consent to receiving Email and SMS Text Notification for booking confirmation and subsequent booking reminders.

If our business enters into a joint venture with, purchases or is sold to or merged with another business entity, your information may be disclosed or transferred to the target company, our new business partners or owners or their advisors.

We will NOT disclose your information to any third party unless required by law to do so. Bombat Masala will not disclose your personal information to overseas parties.

Third Party Analytics, Use of Cookies and Advertising

We may collect personal information about you when you use and access our website. While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the IP address assigned to your computer.

We may also use 'cookies' or other similar tracking technologies on our website that help us track the website usage. You can disable cookies through your internet browser setting, and that may cause issues accessing our website. 

We may use cookies to enable us in collection of data that may include personal information, like a linked cookie with your account and that will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.

Our website may use Google Analytics and other cookies and identifiers to collect anonymous, aggregated audience data in order to measure user interactions on our website. This helps improve our website, and overall service based on reviews and feedback. This includes the use of Google Analytics Advertiser features that provide demographic and interest reports, and any other integration. You can directly access Google Support to find out more on how this works and to opt-out of this service. https://support.google.com/analytics/answer/9304153?hl=en&sjid=2300986388534164206-AP

Our website may use GoDaddy InSight, Tailored Action Plans and provide Insight Score based on analytics tools and other cookies, and this is only used for website analytics purposes. Data Privacy and Security of contents on our website is covered by GoDaddy Privacy and Data Security Policy, which can be accessed by visiting https://www.godaddy.com/en-au/legal/agreements/privacy-policy

How your information is stored

All personal information that we collect are stored securely on our database at all times and will not be provided to any third parties, unless we obtain your express written consent.

When purchasing from Bombat Masala, your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break and is the industry standard. If you have any questions regarding our security policy, please contact us.  

This policy may be revised from time to time, and we recommend that you check this policy occasionally for updates and additions.